Four Panels, One Command View
Built for a 22″ operator console, one login per seat.
Panel A · Geospatial Fleet Core
Panel B · Real-Time Telemetry Stream
Panel C · Fleet KPI Ledger
Panel D · Task Workspace (Kanban view)
Proposed 2
Approved 1
Dispatched 1
In Progress 1
Postponed 1
Cancelled 1
Closed 1
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Every Flow We Can Demonstrate
Six flows, fully simulated. Click any one to jump into the NOC Live Wall and run it there, step by step, on the actual panels.
Flow A · Catastrophic Failure
SG-2643 drops to 0 RPM under active load → validated breakdown → operator-approved ERP dispatch → technician routed.
Flow B · Predictive Degradation
SG-3108 oil pressure trends down over 48h → advisory raised → remote reset attempted → low-priority ERP job card → health score reset.
Flow C · Preventive Maintenance
SG-1734 approaches its OEM run-hour interval → service auto-booked → added to technician's existing route → run-hour clock reset on confirmation.
Flow D · Track Service Trip
Trip Kit pushed to technician pre-departure → VEH-02 en route to SG-1610 → geo-fence arrival confirmed → sign-off closes the Kanban task instantly.
Flow E · Fuel Theft Investigation
SG-4021 drops 42L in 6 min at 0 RPM → GPS + timestamp captured → no refuel match found → investigation task raised → site & ops notified.
Flow F · Contract Over-Usage Sync
SG-3355 runs past its contracted shift window (checked continuously, not at a fixed time) → overrun captured in the database → billing manager approves at invoicing time → invoice synced to Netsonic ERP.
Operator Dashboard
Personalized to your login — every NOC operator sees their own shift and performance alongside fleet-wide task counts.
01 Aug 2026, 06:30–15:30 shift
Fleet-Wide
My Shift · Before You Leave
NOC operators dispatch and approve — they don't perform the work. Every number below is something Nandya reviewed, approved, or routed this shift; a field technician executes on-site and signs off in the field app, which is what actually closes the task and syncs back here.
My Performance · This Week
Day in the Life · Nandya Puri, 06:30–15:30
Draft — pending Silverline shift confirmationThe Real Gap
Field usage, real-time measurement, monitor, act early — the loop that protects asset value and the customer promise.
Telemetry
Baseline — live from day one+ ERP Integration
Unlocked once contract & master data connectWhere It's Limited
Stated plainly, engineered around where possibleUse-case-by-phase detail is on the Scope slide next.
Every Use Case, By Phase
Phase 1 · Generator Monitoring + ERP Master Integration
Over-Usage Billing
Run-hours tracked against the contract window — a breach is flagged for ERP to pull at invoicing.
Fleet Utilization %
Billable vs. idle hours per unit, rolled up live across the whole fleet.
Utilization Heatmap
Every unit ranked earning, idle, or damaged, for faster redeployment calls.
Breakdown-to-Dispatch TAT
A validated breakdown is flagged on the wall, then timed through to ERP's dispatch.
False-Alarm Validation
A 15-second hold plus cross-parameter agreement filters out data-dropout false alarms before escalation.
Downtime Revenue-at-Risk
Contracted rate × downtime minutes, counted live per unit, resetting the moment it recovers.
Heat-Derating Compensation
Coolant/exhaust temperature and load checked against ambient weather to predict derating before a trip.
Abnormal Activity Detection
A tank drop, unexpected movement, or a sudden load/environmental swing is flagged for review, not assumed theft.
Fuel Burn Consistency
Actual burn compared to OEM spec surfaces wear or a developing fault, not a cost question.
Service Verification
A post-visit signal shift in oil pressure or battery is checked against the technician's ERP sign-off.
Lifetime Health Score
A single 0–100 score per unit, resetting on confirmed service and frozen at repatriation.
Service Scheduling
Run-hours against the contract-sourced interval, plus early warning from trend — ERP still owns the final date.
Wet-Stacking Risk
Light-loading hours tracked per unit and flagged with a projected damage cost.
Carbon & Emission Reporting
CO2/NOx computed from fuel burn, run-hours, and load factor — audit-ready without manual work.
Remote Shutdown & Troubleshoot
A command from the NOC console reaches the unit directly, often resolving an issue before a site visit.
Device / Unit Provisioning
Master data pulled from ERP, paired and activated by NOC, confirmed back once live.
Field SIM Re-Pairing
A SIM swapped on-site is re-paired directly by NOC, no round-trip to ERP required.
Failure-Mode-Ready Requests
The fault is classified against a library first, so the ERP request already carries a real reason.
Next-Visit Checkpoints
A trend advisory becomes a checklist item for the next scheduled visit, not a fresh standalone alert.
Request Status Visibility
ERP's request status — created, approved, dispatched, closed — mirrors on the NOC wall in real time.
Daily & Run-Time Reports
A scheduled daily report plus an on-demand version any time, covering generators and vehicles together.
Phase 2 · Vehicles & Trips
Live Tracking & Guidance
ERP sends the destination; Monitor tracks live position, detects arrival, and guides the route to site.
Transport Request Visibility
A request raised in the ERP portal — delivery, service, or emergency — mirrors on the NOC wall in real time.
Delivery & Return Tracking
Installation status moves inactive → transit → active with the vehicle's trip, and reverses on return.
Telemetry Beyond GPS
Speed, fuel, and driver behaviour flagged for vehicles fitted with a fuller IoT gateway.
Phase 3 · Scale & Advanced AI
Predictive Parts & Repair
AI reads a unit's own history to build a pre-visit checklist and likely parts — roadmap, not built yet.
Exclusions
- Third-party / outsourced vehicle hire
- Delivery, inventory, and spare-parts workflows
- A driver-facing app — the existing service technician app is unaffected
- Remote shutdown/control for vehicles — command & control applies to generators only
- Any automatic approval, auto-dispatch, or auto-reroute — every decision stays human, inside ERP
Field Units → Edge Server → Netsonic ERP
ERP is the single source of truth for master data. Monitor is the source of truth for telemetry, detections, and operational intelligence. Click any block to see what it does, what data flows through it, and who touches it.
Field Units
Monitor
Netsonic ERP
Select a block
Click any component above to see its role, what data flows through it, and which user touches it.
Every planned visit — scheduled or emergency — carries the unit's problem history and current parameter snapshot, so the technician arrives briefed instead of diagnosing from scratch on-site.
Provisioning
New unit created in ERP → synced to Monitor → appears in NOC.
Field Deployment
Geo-fence locks the delivery area, monitoring begins.
Active Monitoring
Full telemetry, billing, and safety checks active.
Servicing Loop
Monitor detects → ERP dispatches → tech confirms → Monitor validates.
Repatriation
ERP marks returned → billing stops → health score frozen as handover record.
Two Levels of Reporting
Asset & Service Reports
Everything about the asset over its lifetime — contracts, job history, inventory, service records. Pulled from Netsonic ERP.
Live Fleet Reports
What's happening right now — breakdowns, utilization, revenue at risk. Generated automatically as events occur.